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Make the Repair Reviewed ID field on the General tab in TCR a permission so only authorized users can see this information.

why is it useful - If the repair associate makes an error processing the item, their user ID can be seen by their peer balancing the UOW.  Having the access to this information be set as a permission will allow only an authorized user, i.e. supervisor or manager, to see the user information and be able to coach the associate on the error. 

who would benefit from it - The associates processing the work.

how should it work  - A permission should be tied to the user information displayed in the Repair Reviewed ID field so that only an authorized user can see this information.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 22 2019
  • Reviewing
Component Transaction Processing - Risk Management
Priority Medium - Important
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