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Multiple customers can have the same account listed

Multiple customers can have the same account listed

We would not want to have the same account listed under multiple Participant IDs – that could create conflicts within the directory if each has a different setup.
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 23 2019
  • Will Not Implement
Component Other
Priority High - Critical
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  • Admin
    Craig Rector commented
    20 Sep 02:25

    The FTM Participant Directory is designed to allow a single entity to be represented as multiple participant Ids and thus the same account to be able to be associated to both. Another alternative is for a husband and wife to exist as separate entities but share a common account. Therefore, we do not intend to add this restriction in the product.