Can I get ICM to automatically send an email to a set of people? For example, a weekly email reminder for people who haven’t approved their comp plans, or a notification of action to be taken by a manager based on a sales rep’s numbers.
- Custom script for emailing:
- Requires scripting knowledge.
- Not supported by ICM Support.
- Hardcoding required in script for table / View / Calculation names for who to send to, as well as for email text.
- ICM Workflow Alert Nodes:
- Product functionality – Fully supported
- No hard coding required – all configuration fully accessible
- One workflow can accommodate multiple swimlanes, so multiple emails can be sent to different people for different reasons.
- Requires Workflow to be manually stopped and started every day for emails to be triggered.