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OpenPages Lifecycle Notification should have validation for active/inactive users before sending mail notification.

It is useful because the inactive users mail box wont be flooded from Notification when the status of the incident or issue object changes. At present the end user gets confused with the intention of the mail because being inactive, he/she no more holds any responsibility of the work intended in mail.

 

This can be achieved by adding XML configuration in LifeCycle XMLs in order to filter out active users from inactive users so that the mail is received only by active users and no mails are sent to inactive users.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Dec 9 2019
  • Will Not Implement
Component Solutions
Priority High - Critical
  • Attach files
  • Admin
    JOHN Lundgren commented
    13 Aug 10:00pm

    Thank you for submitting this Idea!

    IBM has considered the request, and it will not be delivered in the future. If this request receives continued customer interest (It has only received 1 Vote so far), it may be resubmitted for consideration after 12 months from the submit date.

  • Admin
    JOHN Lundgren commented
    13 Dec, 2019 02:10pm

    Thank you for submitting this Idea!

    The IBM team is evaluating this enhancement request. A decision or request for more information will be provided within 90 days.