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OpenPages error message for Malicious attack should pinpoint the specific field/text location where error exists

In OpenPages 7.2+ version, whenever user copies some text/formatting which may include unwanted hidden characters from Word/Outlook to OpenPages detail page and tries to save the record, users get "Malicious Attack" error and they are logged out of the session.

This error message is just a single line saying 'Malicious attack has occurred and you are logged out of the session'. Now this message does not specify any field or text where the error might be in the record. Hence it is very difficult to pinpoint the erroneous text.

The message should clearly pinpoint the field name where the error is, so that user can rectify the same. Because users might have copied loads of data and then it becomes very difficult to find the error text.

One more thing to notice is that the same erroneous text can be saved by Admin user and it only gives error for Business Users. If the erroneous text is present, it should also give Malicious attack error for Admin users.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Mar 30 2020
  • Is A Defect
Component Solutions
Priority High - Critical
  • Attach files
  • Admin
    JOHN Lundgren commented
    7 May 04:12pm

    Thank you for submitting this Idea!

    We'd need examples to figure out what's happening. Please file a Support Case with our Customer Support and we will continue evaluaton once we receive examples of how to reproduce in the Support Case that you enter. Thank you!

  • Admin
    JOHN Lundgren commented
    9 Apr 05:48pm

    Thank you for submitting this Idea!

    The IBM team is evaluating this enhancement request. A decision or request for more information will be provided within 90 days.