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There should be custom message on workflow validations

When a validation is added in the workflow action (OP 8.2) - the validation error displayed on the UI does not represent the actual error that stopped the user from proceeding with the workflow action. Sometimes the error message is so meaningless it confuses the user and there is no way to indicate what has happened in the system. I have created a doc file with same scenarios of validation and the error it displays.

  • Guest
  • Jan 14 2021
  • Future consideration
Component End User UI
Priority Low - Nice to Have
  • Guest commented
    8 Jun 06:31pm

    John - Crystal have created a custom class to output a configurable error message and have sold this to a couple of clients. We effectively turn the validation into an operation that displays a message if the condition is met and stops the workflow from proceeding.

    This works really well but would not be required if a validation operation could output a custom message instead of what it does today.

  • Guest commented
    3 Jun 03:57pm

    I'd suggest that this is a much higher priority for Brewin. We have actually implemented a custom java class to provide the ability to configure meaningful error messages to users and have implemented this at a number of clients. Without this, error messages are extremely confusing.

  • Admin
    JOHN Lundgren commented
    18 Apr 04:23pm

    Thank you again for submitting this RFE!

    This request will not be delivered within the release currently under development, but the theme is aligned with our multi-year strategy. IBM is soliciting RFE Community feedback for this request through activities such as voting. IBM will update this request in the future.

  • Guest commented
    27 Jan 03:49pm

    This is a big problem for Brewin Dolphin too. The messages are even worse if there are multiple associated objects, as it repeats for as many objects as you have (even when they are not in any error condition). It is pretty much indecipherable. We have had to instead implement a custom java action as an operation that outputs a configurable (via parameter) error message using an Operation with a When clause to detect the error.

    A possible solution to this is do NOT repeat the errors for every row associated and provide an option for a user-defined error message to be provided if that validation fails.

  • Admin
    JOHN Lundgren commented
    20 Jan 02:44am

    Thank you for submitting this RFE!

    The IBM team is evaluating this RFE. A decision or request for more information will be provided within 90 days.

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